Hospitality and Retail

A bold new direction for travel

Robots in restaurants, apps for everything: hotels exploiting technology to beat staff shortages and drive efficiency.

Are you getting a slice of the online retail action?

Online shopping is hitting new records, growing dramatically, and gaining new users. Is your business getting its slice of the online pie or do you need to invest more in your online presence?

Wests | An iconic investment

After time spent working in Asia, Angela and Craig McFarlane felt a pull to return to their Dunedin roots.  Moore Markhams’ Callum Hayde helped them become the proud owners of drink, cordial and syrup producer, Wests – one of NZ’s oldest companies.

Malcolm James Furnishings | Furnishing Dunedin for 40 years

When Malcolm James sold his original, 25-year-old flooring business in 2007 for “an offer I couldn’t refuse” he started all over again building his second business from scratch, Malcolm James Furnishings.

Clifton Glamping | Happy glampers

The Covid-19 pandemic squashed international tourism, but Clifton Glamping in Hawke’s Bay is busier than ever as home-grown glampers rush to fill the gap.  

Advintage Wines | COVID advantage for Advintage

Hawke’s Bay-based online wine merchant Advintage is toasting a record-breaking year after locked-down Kiwis flocked to the web for their wine fix.

Long Dog Cafe | Loving lifestyle change despite lockdown

Customers flock to a beachside café in Dunedin because they know they can rely on it being a top-quality experience.

5 proven ways to get your store to stand out

Retail is becoming increasingly competitive and consumers today have a lot more choices when it comes to where to shop. Coming up with ways to make your store more memorable is essential.

Happy customers, happy bottom line

If customers are unhappy, they’ll leave you for one of your competitors. Customer satisfaction is important to any business, but the earlier you are in the growth of your business, the more critical it is to ensure that your early customers are highly satisfied.

Clifton Glamping | Adding a glamourous diversification to farm business

Before Tom and Lucia Gordon were married, their favourite thing was to retreat and go camping on the Gordon family farm, Clifton Station near Cape Kidnappers.

Hastings Honda | Streamlining systems keeps motorbike businesses on track

The doors of Hastings Honda were opened ten years ago by Dennis and Christine Mills, a couple who are no strangers to the world of motorbikes and ATVs. 

Teletronics | Supporting the shift into the digital world

Scott Bensemann and Chan Jackson own electronic sales and service centre, Teletronics Limited in Masterton.  The pair bought Teletronics in 2014 from the previous owner who had run the business for more than three decades.