Help us to do our best for you

At Moore Markhams Hawkes Bay we seek to adapt to the fast-changing world we find ourselves in, identifying solutions to challenges, and innovations to effectively meet your needs.
We have a number of new ways of working and share these with you.
Company Annual Returns and Connectworks
We remind you that Company Annual Return Extracts are now sent to you by email via our Connectworks system.
Please keep an eye out for an email from us via Connectworks in the month that your Company Annual Return is due.

Once you have reviewed the information in the Extract, please select either ‘No changes are required’ or ‘I want to make changes’ and make any changes required to update the Company Register.
Once we have received your response, the Company Annual Return will be filed by the end of the month.

Our current charge to administer your company and file your Annual Return is $100 + GST per annum.
Client Due Diligence and APLYiD biometric system
We are now using a biometric system called APLYiD for our Client Due Diligence compliance. 
You will receive a text (SMS) on your mobile phone with a link advising that Moore Markhams needs to identify you. Simply follow the link and complete the identification process using either your current NZ Driver Licence or NZ Passport.  NB: We will still accept certified ID and Proof of Address documents if you’d prefer this option.
Information forms will still be sent out as well and need to be completed and returned to ensure we have correct details for our database and tax management system.
The Anti-Money Laundering & Countering Financing of Terrorism Act 2009 is now a part of life for anyone dealing with NZ based accountants, lawyers, banks, real estate agents etc and is not an optional process. 
We are required to identify all clients that fall into captured activities as determined by the Department of Internal Affairs.  This list is constantly changing but currently includes:
  • New Clients
  • ALL trusts (current and new clients) – enhanced so more information is required than just ID etc
  • Tax transfers between entities and/or individuals
  • New activities e.g. setting up new companies or trusts etc
  • Direct debit authorities for tax payments
  • Use of our Trust Account
Please do not hesitate to email Nicole Hellyer  should you have any questions regarding Client Due Diligence or the APLYiD process.
 We are currently reviewing our Annual Questionnaires and Terms of Engagement.  Once completed we will upload a link for these to our website and will email you advising when these are available for you to download, complete, sign and return to our office via email, post or in person.
Clients without email addresses will still receive a Questionnaire via post, so if you have any problems with the download, please call our office and we will email or post one out to you.